Our Maximum Refund Guarantee

TaxSlayer.com guarantees that you will receive the maximum refund to which you're entitled or we'll refund you the applicable TaxSlayer.com purchase price paid*.

*If you get a larger refund or smaller tax due from another tax preparation engine with the same data, we'll refund the applicable purchase price you paid to TaxSlayer.com. TaxSlayer.com's "Free" products are excluded from guarantee. To qualify for the guarantee, the larger refund or smaller tax due cannot be attributed to variations in data you provided TaxSlayer.com for tax preparation, or for positions taken by you or your preparer that are contrary to the law. Furthermore, our Maximum Refund Guarantee is based on the schedules and forms supported by TaxSlayer.com

If you believe you are entitled to a refund from TaxSlayer.com, you must notify TaxSlayer.com, in writing.
All claims must be submitted within sixty (60) days of your TaxSlayer.com filing date and no later than 6/15/2014

If you are requesting a refund from TaxSlayer.com, please submit the following documents:
  • Letter showing your refund or tax due amount using TaxSlayer.com and your refund or tax due amount using another tax preparation engine
  • Copy of your proof of payment from another tax preparation method (if applicable)
  • A paper copy of your return from another tax preparation method (if applicable)

Send your refund request and supporting documents within sixty (60) days of filing to:
TaxSlayer.com 3003 TaxSlayer Drive Evans, GA 30809

Please use a traceable mailing address and maintain copies of submitted items for your records. Please allow up to 6 weeks for processing and delivery. If after 8 weeks you have not received your check, please contact us.
TaxSlayer.com
Copyright © 2014 TaxSlayer LLC   |  
3003 Allen Drive Evans, GA 30809   |  
706-922-6741   |  
© 2014 Refund distribution subject to IRS acceptance of return & The Citizens Banking Company. *IRS refund times will vary but most IRS refunds will be issued in less than 21 days after efiling. TaxSlayer cannot guarantee date of receipt of refund. Your Privacy is Important: We do not rent, sell or share your personal information with anyone. Your e-mail is used to communicate with you about your return status, retrieve your Username or reset your Password. *TaxSlayer phone support available January 2nd through April 19th. (C) 2014 JR Motorsports, LLC. The name, likeness and signature of Dale Earnhardt Jr are used with the permission of JR Motorsports, LLC and JRM Licensing, LLC.

*Free tax advice is available for free with TaxSlayer Premium Edition. This product is available by phone or email, Monday – Friday through April 15th. * File a simple federal return for free, states additional. Please check the website for the hours of operation as they may vary due to capacity. *TaxSlayer.com guarantees accurate calculations or we will reimburse you any Federal and/or State penalties and interest charges. *Maximum Refund Guarantee- Your refund is based on data supplied by you and is calculated based on the schedule and forms supported by TaxSlayer.com. A larger refund or smaller tax liability cannot be due to differences in data submitted to TaxSlayer.com or positions taken that are contrary to law. If you find that another tax software calculated a larger refund or smaller tax liability based on the same information provided to TaxSlayer.com, we will refund your applicable fees paid to TaxSlayer.com. *Actual prices for services rendered are determined at the time of print or efile and are subject to change without notice. Prices are valid through April 1st 2015

*All major forms and schedules: Your return is completed by all of the major forms and schedules supported by TaxSlayer.com. To see the complete list of major forms and schedules supported by TaxSlayer.com visit *Supported Federal Forms page.
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Form 1040EZ is the simplest form to fill out.
You may use Form 1040EZ if you meet all the following conditions:


If you file Form 1040EZ, you cannot itemize deductions or claim any adjustments to income or tax credits (other than the earned income credit).