TaxSlayer Blog is your source for tax preparation news, tips and advice.
Preparing your own taxes is easier now than ever before. TaxSlayer.com walks you through the entire process and dots every “i” and crosses every “t.” With that being said, there is always the chance that you may need clarification on a process in the software or need help with a complicated IRS issue. Fear not, TaxSlayer has more than enough options to help you with your questions. The TaxSlayer.com support team is very knowledgeable and is always willing to help with your questions. Email support is always available and you can usually expect a response back within a few hours and at times response will be instant. Our Classic Edition also includes phone support and our support representatives are always willing to assist in any way that they can. Furthermore, our Premium Edition offers priority support, ensuring that you get answers to your questions, by phone or email, right away. The TaxSlayer.com knowledge base can also answer almost any question that you may have. Compiled through our experiences with numbers of tax related questions, issues, and explanations you can find all of that here. This support module is also located within the program to help you along the way. If you are looking for direct help from the IRS, they have beefed up their offerings this year as well. The IRS has launched their Interactive Tax Assistant (ITA) to help with questions that may not be resolved through their frequently asked questions sections on their website. You can go here to start the process. The IRS describes ITA as “…a tax law resource that takes you through a series of questions and provides you with responses to tax law questions.” This process does not require any personal information and can be a valuable tool. The tools offered by TaxSlayer.com should make sure that you feel confident preparing your own tax return and you should feel comfortable that you are on your way to receiving the largest refund possible. Get started on TaxSlayer.com today.