Online Tax Filing Blog

The Official Blog of Tax Software


Get Answers for your Tax Questions

Preparing your own taxes is easier now than ever before. walks you through the entire process and dots every “i” and crosses every “t.” With that being said, there is always the chance that you may need clarification on a process in the software or need help with a complicated IRS issue. Fear not, TaxSlayer has more than enough options to help you with your questions.

The support team is very knowledgeable and is always willing to help with your questions. Email support is always available and you can usually expect a response back within a few hours and at times response will be instant. Our Classic Edition also includes phone support and our support representatives are always willing to assist in any way that they can. Furthermore, our Premium Edition offers priority support, ensuring that you get answers to your questions, by phone or email, right away. The knowledge base can also answer almost any question that you may have. Compiled through our experiences with numbers of tax related questions, issues, and explanations you can find all of that here. This support module is also located within the program to help you along the way.

If you are looking for direct help from the IRS, they have beefed up their offerings this year as well. The IRS has launched their Interactive Tax Assistant (ITA) to help with questions that may not be resolved through their frequently asked questions sections on their website. You can go here to start the process. The IRS describes ITA as “…a tax law resource that takes you through a series of questions and provides you with responses to tax law questions.” This process does not require any personal information and can be a valuable tool. The tools offered by should make sure that you feel confident preparing your own tax return and you should feel comfortable that you are on your way to receiving the largest refund possible. Get started on today.
Comments are closed
Copyright © 2013 TaxSlayer LLC | 706-922-6741 | 3003 Allen Drive Evans, GA 30809
© 2013 Refund distribution subject to IRS acceptance of return & University National Bank. *IRS refund times will vary but most IRS refunds will be issued in less than 21 days after efiling. TaxSlayer cannot guarantee date of receipt of refund. Your Privacy is Important: We do not rent, sell or share your personal information with anyone. Your e-mail is used to communicate with you about your return status, retrieve your Username or reset your Password. *TaxSlayer phone support available January 2nd through April 19th. (C) 2013 JR Motorsports, LLC. The name, likeness and signature of Dale Earnhardt Jr are used with the permission of JR Motorsports, LLC and JRM Licensing, LLC.

*Free tax advice is available for free with TaxSlayer Premium Edition. This product is available by phone or email, Monday – Friday through April 15th. Please check the website for the hours of operation as they may vary due to capacity. * guarantees accurate calculations or we will reimburse you any Federal and/or State penalties and interest charges. *Maximum Refund Guarantee- Your refund is based on data supplied by you and is calculated based on the schedule and forms supported by A larger refund or smaller tax liability cannot be due to differences in data submitted to or positions taken that are contrary to law. If you find that another tax software calculated a larger refund or smaller tax liability based on the same information provided to, we will refund your applicable fees paid to *Actual prices for services rendered are determined at the time of print or efile and are subject to change without notice. Prices are good until April 1st 2013.

*All major forms and schedules: Your return is completed by all of the major forms and schedules supported by To see the complete list of major forms and schedules supported by visit *Supported Federal Forms page.
Go to top