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Category: Video Instruction

Our Helpful Video Feature

Our new Video Feature guides you through the process of filling out your returns with the help of an online "personal tax guide".

The Video Guides cannot provide tax advice (you should seek proper tax counsel if you need advice); however, they can help explain tax topics in an easy and understandable way. These video features are located throughout the program. Look for the "Helpful Videos" camera found on the right hand side of the area of the program you want to access, such as Wages and Salaries, Other Income, and Itemized Deductions just to name a few.

To access the video feature and choose the representative you would like to accompany you through your return simply log in to your account. Upon the initial set up of your current year account, you will be given the option to choose which Video Persona you would like to use.You will have the option to choose between Bobby, David, Kelly and Sandra. (Sandra is our Spanish speaking representative.)

However, if you wish to change your Video Persona after creating your TaxSlayer for the current year, you certainly can. After you have accessed your current TaxSlayer account, click on the "Helpful Tools Section" tab located on the right side of the screen. Click on the option to "Choose your Help Video Persona" and simply choose which individual you would like to use.