General FAQs .: TaxSlayer.com Help Center

I forgot to efile my state return with my federal return, what can I do?
From the Main Menu of your return, select Add/Edit My State Return. Add your state in that section and then select Send My Return Electronically on...

What can I do if my credit card is declined?
To resubmit your return you may use another credit card or you may change the refund option to the META Bank Direct Deposit option in which the...

What security do you provide?
We take every step available to ensure your transactions. All forms accepting user information are processed on our secure servers.Once you have...

Why did I not receive an e-mail acknowledgement or confirmation?
There may have been a problem with your mailbox or your mail server when we sent the e-mail confirmation. We get many e-mails back due to customer...