Account Info & Login Issues .: TaxSlayer.com Help Center

I can't remember my password. What can I do?
Unfortunately, we have no way to provide you with your password. For your security, it gets encrypted as soon as you create your account. To gain...

I can't remember my username and/or password. What should I do?
If you forgot your username for logging into your account, go back to the TaxSlayer.com homepage and click the Secure Sign In on the right side of...

I don't remember my username and password and my email address has changed. How do I access my account?
If you do not remember your login information and no longer have access to the email address that is currently listed on your TaxSlayer.com...

How do I change my email address?
To change your email address, please go to www.taxslayer.com and click Sign In. On the sign-in page that comes up, enter you username and password...

I've used TaxSlayer previously, but I can't remember my login info. Do I need to create a brand new account?
No. If you have used TaxSlayer previously to file your taxes, you will be able to continue using that same account as long as you have access to...

What happens if I lose my login information?
If you lose or forget your login information, you can still gain access to your account as long as you have access to the email address that is...