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Category: General Questions

How many returns may I complete with your Online program?

Our software is limited by the IRS to completing only five (5) individual returns per user. The software counts the number of returns you create and not actual transmissions. With the web program this is based on the email address entered when creating accounts.


There is no way to override the counter in the software. If an individual wants to prepare and electronically file more than 5 returns, the IRS requires that individual to obtain an EFIN (Electronic Filing Identification Number). An EFIN is a number assigned by the IRS to tax preparers accepted into the federal/state e-file program.