Last updated on August 4, 2026
TaxSlayer is committed to complying with all applicable state privacy laws. This State Privacy Notice is provided by TaxSlayer LLC (“TaxSlayer”, “we”, and “us”) solely for website visitors and users of our products and services who reside in states with applicable privacy laws.
The information contained in this State Privacy Notice supplements the information provided in our Privacy Policy and is posted to comply with the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”) as well as other privacy laws that are effective and applicable to you. References to California laws are not intended to limit or preclude applicability of other state privacy laws. In the event of a conflict between this State Privacy Notice and our Privacy Policy, this State Privacy Notice shall govern.
This State Privacy Notice applies to information about you collected via our website (www.taxslayer.com) and the services provided thereon (collectively "Platform").
As a provider of tax preparation software TaxSlayer may be considered an exempt is a financial institution (or some of the data that TaxSlayer collects may be exempt) under certain U.S. state privacy laws. In addition, TaxSlayer may not necessarily meet all threshold requirements under state privacy laws.
For example, the CCPA gives California residents certain rights related to the personal information that businesses collect about them. These rights do not apply, however, to certain information, including information subject to the Gramm-Leach-Bliley Act (“GLBA”). For example, this State Privacy Notice may not apply to any information that we collect about you when you seek, apply for, or obtain our financial products and services for personal, family, or household purposes. Most of the personal information that TaxSlayer collects about consumers relates to financial products and services that we provide.
This State Privacy Notice may not apply where TaxSlayer processes your information in our role as a service provider on behalf of a customer or entity (for example, where TaxSlayer processes your information on behalf of companies that custom-label our Platform). When we act as a service provider, the privacy policy and related notices of the company for which we process data will govern the processing of your personal information.
When you interact with our Platform, we may collect information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to you ("Personal Information"). The types of Personal Information that we collect are detailed in our Privacy Policy. In addition, the categories of Personal Information that we have collected about you within the last twelve (12) months, the sources of and purposes for which we have collected such information, and information about to whom we have disclosed or sold, or with whom we have shared such information are below. The examples of information provided below include both information collected in connection with financial products and services (which may be exempt under some state privacy laws) as well as other information (which may be covered).
| Category | Description/Examples | Collected/Source of Information | Business Purpose for Use or Disclosure to "Service Providers" (defined below) | Sold or Shared to "Third Parties" (defined below) |
| Identifiers |
Names, addresses, unique personal identifiers, IP addresses, SSNs |
Yes, from you if you entered the information to create an account with us or to prepare a tax return. Certain identifiers such as IP address may be collected from your device via cookies or other digital technologies. |
We use this information in accordance with Section 7216 of the IRS Code ("Section 7216") and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. We use certain identifiers to provide service communications; conduct general business operations; improve our services; analyze our customer base and effectiveness of our marketing; provide notification of related products and services; and personalize your online experience. |
We may share IP addresses, hashed e-mail addresses, and/or certain unique identifiers with businesses that provide marketing and analytics services, and many of these businesses may be “Service Providers.” We may also share information with legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
|
Personal Information covered by Section 1798.80 of the California Code (information that identifies you and isn’t already public knowledge) |
Bank account number, credit card number, or other financial information |
Yes, from you if you entered the information in your account |
We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. |
No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
|
Information about protected classifications California or federal anti-discrimination laws |
Age, marital status, veteran or military status |
Yes, from you, if you entered the information for your tax return |
We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. |
No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
|
Commercial information |
Products or services purchased, consumer history |
Yes, from you, if you made a purchase with us |
We only collect and use commercial information in relation to providing tax preparation-related services and products. We may share this information with our affiliates and Service Providers. |
No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
|
Biometric information |
Fingerprint, voiceprint, facial recognition, eye recognition |
No |
N/A |
N/A |
|
Information about your online activity such as search and browsing history and whether you viewed or clicked on a particular site, app, or ad |
Browsing and search history, click history, view history, usage of particular features on our website |
Yes, from your activity via your device |
We use information about your online activity to personalize or customize your experience, develop new features or services, and to improve the overall quality of our product offerings. We may share this information with our affiliates and Service Providers. |
We may share this information with businesses that provide marketing and analytics services for us, and many of these businesses may be “Service Providers.” We may also share information with legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
|
Geolocation data |
City and state location of your device |
Yes, from your device |
We may use this data for targeted messaging and remarketing purposes, to show you ads for our products and services. We may share this information with our affiliates and Service Providers. |
We may share this information with businesses that provide marketing and analytics services for us, and many of these businesses may be “Service Providers.” We may also share Information with legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
|
Sensory data |
Audio, electronic, or similar information |
Yes, audio data may be collected from you only if you call our customer service phone number. You are notified at the beginning of the call whether the call is recorded. |
We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. |
No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
|
Professional or employment-related information |
Job application, resume, and related materials |
Yes, from you if you entered the information on your tax return or if you submitted the information as part of a job application with us. |
We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. If you submitted this information for a job application, we use this information to determine your job eligibility. |
No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
|
Educational information |
Information that is not publicly available but directly or indirectly relates to or identifies a student |
Yes, from you if you entered the information on your tax return or if you submitted the information as part of a job application with us. |
We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. If you submitted this information for a job application, we use this information to determine your job eligibility. |
No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
|
Inferences drawn from other Personal Information |
Inferences drawn from the information we collect that can be used to create a profile reflecting your preferences, characteristics, behavior, attitudes, etc. |
Yes, from your device |
We may use this data for targeted messaging and remarketing purposes, to show you ads for our products and services. We may share this information with our affiliates and Service Providers. |
We may share this information with businesses that provide marketing services for us, and many of these businesses may be “Service Providers.” We may also share information with legal authorities as required by law, and entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
We determine the retention period for each of the categories of Personal Information listed above based on (1) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements applicable to such information, (3) internal operational needs, and (4) any need for the information based on any actual or anticipated investigation or litigation.
We retain Tax Return Information for at least three tax years to comply with our legal obligations.
A state privacy law applicable to you may provide you with certain rights regarding your Personal Information, as described below. We will acknowledge and respond to any requests to exercise your rights per the timeframes and requirements set forth in the CCPA and CPRA.
In California, a verifiable request may be submitted by a California resident, the California resident’s parent if a minor, a person registered with the California Secretary of State that is authorized to act on your behalf, or a person who has power of attorney or is acting as your conservator, in accordance with CCPA requirements. Your request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information (or an authorized representative), and sufficient detail that allows us to properly understand, evaluate, and respond to your request.
Where required, we will confirm receipt of your request within ten (10) days of receipt. TaxSlayer will respond to the request within forty-five (45) days of receipt. The period of response may be extended another (45) days if more time is required. In that event, we will inform you of the reason and extension period in writing.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or unfounded.
You may have a right to know what Personal Information we have collected, used, shared, or sold about you in the last twelve months, and why. This information has been provided in the table above as well as in our Privacy Policy. If you need further information, please contact us in writing at TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.
Right to Request Information About Third Parties
We describe the categories of service providers, vendors, and third parties with whom we may share your Personal Information in the Disclosure of Information section of our Privacy Policy. That section also contains information about some of the specific third parties in these categories. We do our best to keep this information current, but these third parties may vary from time to time.
In addition to reviewing the information posted in our Privacy Policy, you may have the right to request information about the third parties to whom we have disclosed, sold, or shared your Personal Information. This may include the categories of Personal Information disclosed, sold, or shared and the categories of third parties that received such information. Where required by applicable law, and after we verify your request, we will provide additional information about the specific third parties to whom we disclosed your Personal Information, unless a legal exception applies.
To submit a request for information about third parties, please send us a verifiable request describing the information you are requesting to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com. We will review and respond to your request in accordance with applicable law.
You may have a right to request access to the Personal Information we have on file for you. You also have the right to request a copy of that information, and we will provide you this information unless legal exceptions apply. If you want to access your information or receive a copy, send a description of the information you want to access to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.
You may have the right to ask us to delete your Personal Information covered by an applicable state privacy law, subject to exceptions. To request deletion of your Personal Information, please send us a verifiable request to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.
We may retain certain information that is (1) protected as financial information under federal law, (2) required for the security, integrity, or another internal purpose of the business, or (3) required by the IRS to be maintained in our systems. For example, if your return was e-filed, we retain your tax return information for at least three tax years to comply with our legal obligations.
Please keep in mind that if you have filed a return and ask us to close your account, you will not be able to access previously filed returns. Be sure to download or print a copy of any accepted returns immediately, as we will not be able to recover this information once the account is closed.
You may have the right to request that we correct inaccurate Personal Information that we maintain about you, taking into account the nature of such information and the purposes for which we process such information. To request correction of your Personal Information, please send us a verifiable request with an explanation how such information is inaccurate to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.
You may have the right to opt out of the "sale" or "sharing" of your Personal Information to "Third Parties."
Entities to whom we disclose information for business purposes are “Service Providers”, which are companies that we engage to conduct activities on our behalf. Service Providers may help us to provide you products and services, complete transactions, support our everyday operations, or assist in the management and development of our tax software business. We restrict Service Providers from using personal information for any purpose that is not related to our engagement. Information that is covered under the GLBA (and therefore exempt from the CCPA) may be shared with Service Providers.
Entities to whom we “sell” or with whom we “share” information are “Third Parties” for purposes of this policy. Under the CCPA, a business “sells” personal information when it discloses personal information to a company for monetary or other benefit. A company may be considered a Third Party either because we disclose personal information to the company for something other than an enumerated business purpose under California law, or because its contract does not explicitly restrict it from using personal information for purposes unrelated to the service it provides to us. A business “shares” personal information when it discloses personal information to a company for purposes of cross-context behavioral advertising.
While we do not sell information for monetary gain, under the CCPA’s definition of a “sale”, we may “sell” personal information when we permit a Third Party’s cookie or similar technology to collect information about you via our website. We may share some information about your website experience that is not sensitive or financial in nature with Third Parties. We do not sell information that directly identifies you or that you submit to us when you use our tax preparation services.
To opt out of sharing information with Third Parties click here. You may also email us at support@taxslayer.com to submit an opt-out request.
We will not discriminate or retaliate against you for exercising any privacy rights available to you under applicable state privacy laws. This means that, subject to applicable law, we will not treat you differently because you submitted a privacy rights request or otherwise exercised your rights by, for example:
• Denying goods or services to you;
• Charging different prices or rates for goods or services, including through the use of discounts, benefits, or other penalties;
• Providing a different level or quality of goods or services; or
• Suggesting a different price or quality of goods or services will apply if rights are exercised.
We do not offer any financial incentives or differences in price or service in an attempt to influence your decision any privacy rights available to you under applicable state privacy laws.
Right To Appeal Denials
You may have the right to request an appeal from us if you have sent a request for deletion of Personal Information, or to correct Personal Information, and have gotten denied access or deletion. If your request is denied, you have the right to request an appeal in which we will review and respond within the time required by law. Our response will include whether your appeal has been approved or denied, and if it was denied, there would be reasoning behind it.
To request an Appeal of your Personal Information, please send us a verifiable request with an explanation how such information was denied to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com.
We may change this State Privacy Notice from time to time. When we do, we will post the revised version on our website. This State Privacy Notice was last updated and became effective on the date posted at the top of this page.